Shipping & Returns
Wild West ships from Brooklyn, NY via USPS Priority or Priority Express mail with insurance.
8.75% tax on orders for New York residents.
All orders placed by 12pm EST will ship the same day, not including weekends and holidays. USPS claims 1 – 3 days for priority delivery and 1-2 days for express delivery.
Please note that if the item is handmade, customized or made-to-order it will take longer to ship. The amount of time it takes to ship will be specified in the item's description.
Please note that international recipients are responsible for duties, taxes, and brokerage fees upon delivery.
We currently ship international orders via USPS International Priority (6-10 business days) or International Express (5 business days). You will be prompted to specify your preference at checkout. *Please note these shipping times are not guaranteed by Wild West. Customs can sometime hold packages.
Once an order is given to a USPS carrier the item becomes that carrier's responsibility and Wild West is no longer liable. Wild West is not responsible for any packages lost or damaged while in transit to a destination outside of the USA.
Easy Returns & Exchanges
Wild West will accept your return if mailed within 14 days of the date it was received for an exchange, store credit, or refund.*
Sale items can only be exchanged for store credit or another item of the same or lesser value, within the 14 day window.
Items discounted greater than 50% are final sale, meaning they are non-returnable.
We cannot accept any returns or exchanges for beauty products, swimwear, intimates, or custom/ made-to-order items.
Merchandise must be unworn and in perfect condition with tags still attached (if applicable).
We cannot refund any shipping or handling fees related to your purchase or return. Please carefully package the item(s) preferably in their original packing materials and mail it via USPS with delivery confirmation (or another
comparable service with tracking). Once your item is received, your return will be processed within 5 business days and you'll hear from us via email then.
Ship the merchandise prepaid and insured to:
WILD WEST RETURNS
225 Grand St. Brooklyn, NY 11211
Please note we are not liable for lost returns. Please add insurance and tracking to your package.
If you plan to make an exchange, please email us at firstname.lastname@example.org so we can put the item on hold if needed.